Refund policy (draft)

All sales are final. Skills and token reloads are digital and delivered the moment you pay: a skill goes straight to your vault, and tokens straight to your balance. So we don't offer refunds for change of mind.

When we do refund

• You were charged twice for the same skill. We refund the extra charge.
• We remove a skill from the store and don't let owners keep using it.
• A problem on our side stops a skill from working and we can't fix it.
• The law where you live gives you a right to a refund or to cancel.

Tokens

Tokens don't expire and work with every skill you own. They can't be exchanged for cash. If a run fails, its tokens go back to your balance automatically.

Asking for a refund

Reply to your payment receipt from Stripe with what happened. If a skill isn't what its listing says, you can also report it from its page. See also our acceptable-use policy.